Knowledge Base/Analyst Research Reports/Shopping and Billing

I am getting an error message when I try to apply my coupon - why?

Victor Jeffrey Serote
posted this on October 27, 2010, 1:37 AM

Most coupon codes can only be redeemed against specific products. If you enter and apply a coupon code that offers a discount on a specific product without having the relevant product in your shopping cart, an error message will appear. To redeem the coupon, add the relevant product to your cart, re-enter the coupon code and click ‘Apply’ before placing your order.

Most coupons can only be used once. If you enter and apply a coupon code which has already been redeemed, an error message will be displayed. For full terms and conditions of use for each specific coupon, please refer to the email you received with details of the coupon offer.

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