I purchased a research report, but why did it fail to download?
Victor Jeffrey Serote
posted this on October 27, 2010, 1:42 AM
The majority of our research reports are delivered in PDF format. To view these files, Adobe Acrobat Readeris required. Your report will open in a new window when you click 'download'. Sometimes pop-up blockers can prevent this window from opening. Try holding down the CTRL key to allow a temporary deactivation of the pop-up blocker.
Please note: some PDF documents are coded slightly differently which some browser plugins have a hard time understanding. It is best practice to first save the file on your computer - right click on the 'download' button and Save Target As..., then try opening the file from the directory it was saved on.
Analyst Research reports can only be downloaded for up to 24 hours after purchase. Once you have downloaded your report, it is yours to keep. Please ensure you print or save it for future reference.