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I forgot my or username and password. How can I retrieve my login details?

Leo Lazaro Vera II
posted this on November 8, 2010, 10:08 PM

Your username will be the same as the email address you gave during registration or when you last updated your account.

If you know your username but cant remember your password, you can retrieve it by using the Restore Password form: accounts click here. accounts click here. 

On this page, you will need to enter your username/email address to initiate the update password process. Information on resetting your password will be sent to your account’s current email address.
: If you recently updated your profile with a new email address, you username will need to match the new address.

If you forgot your username, please contact Customer Support for further assistance. Complete the form and enter as much information as possible. If you aren't sure about something, tell us what you know: first and last name, contact details, etc. Please ensure to include the country edition or URL of the website you are having problems with.

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